Privacy Policy


The website of fan frankenstolz Schlafkomfort H. Neumeyer gmbh & co. KG Steppdecken- u. Matratzenfabriken that you are using is maintained in compliance with data protection standards. This privacy policy is part of the terms of use. By using the website, you consent to the collection, processing, and use of your personal data within the scope of this policy.
Name and address of the controller within the meaning of the GDPR

fan frankenstolz Sleeping comfort
H. Neumeyer GmbH & Co. KG
Quilt and mattress factory

Data Protection Officer Stephan Schmidt
Industriestr. 1-3
D-63814 Mainaschaff
Phone +49 (0)6021 708 0
Email: datenschutz@frankenstolz.de

Information obligations under Articles 13 and 14 of the EU GDPR

Personal data and its use, contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

Personal data that may relate to a natural or legal person includes, for example, your name, the name of your company, your postal address or that of your company, your telephone number, and your email address.

We use your data to process your orders, for advertising purposes, and to improve the content and functionality of our website, our services, and our products. We provide customers and interested parties with targeted information about important events and news relating to fan frankenstolz Schlafkomfort
H. Neumeyer gmbh & co. KG Steppdecken- u. Matratzenfabriken and the products we offer.

Data storage is also necessary to give you exclusive personal access to your subscribed online products and order processing, as well as to allow you to set and change your individual user settings. Your access to this information is protected by your personal login and password.

Your personal data is stored and used in strict compliance with data protection regulations by fan frankenstolz Schlafkomfort
H. Neumeyer gmbh & co. KG Steppdecken- u. Matratzenfabriken and affiliated companies exclusively for this purpose.

You can object to the processing and use of your data for advertising purposes at any time by sending a message to:

fan frankenstolz Sleeping comfort
H. Neumeyer GmbH & Co. KG
Quilt and mattress factory
Industriestr. 1-3
D-63814 Mainaschaff

Phone +49 (0)6021 708 0
Fax +49 (0)6021 708 5118
Email: datenschutz@frankenstolz.de

object or revoke your consent. Upon receipt of your objection or revocation, this data will no longer be used for advertising purposes.

You also have the right to revoke your consent to the processing and use of your data at any time with future effect. Data that cannot be deleted due to legal or contractual retention periods is excluded from your revocation. This also applies to data that is necessary for the establishment, content, or modification of your contractual relationship with us or that must be stored for billing purposes.


Personal data within fan frankenstolz Schlafkomfort
H. Neumeyer gmbh & co. KG Steppdecken- u. Matratzenfabriken

H. Neumeyer GmbH & Co. KG stores and manages personal data centrally and may pass it on to departments within the product groups that may use this information in accordance with the provisions described here.

Personal data vis-à-vis third parties

fan frankenstolz Schlafkomfort H. Neumeyer gmbh & co. KG Steppdecken- u. Matratzenfabriken only passes on personal information to third parties – unless we are obliged to do so by law or court order – who work for or on behalf of fan frankenstolz Schlafkomfort
H. Neumeyer gmbh & co. KG Steppdecken- u. Matratzenfabriken. These are, for example, companies that support us with services. These companies are not authorized to use the information we pass on for purposes other than those we inform you about in this statement.

Data security

Your data is stored exclusively on our own computers in our own secure data center. Our servers and databases are protected by industry-standard security technologies such as firewalls and password protection. Employees who have access to the data are trained in accordance with legal requirements and guidelines.

We also store your personal data so that you do not have to re-enter it each time you visit our website. For this purpose, we store general, non-critical data and settings on your PC in a cookie, if you allow this. Cookies are small, harmless text files that you can check and delete at any time.

We only store personal information for as long as is necessary for the purposes for which it was obtained or to comply with legal requirements regarding reporting or document retention.

In this context, please note that employees of fan frankenstolz Schlafkomfort H. Neumeyer gmbh & co. KG Steppdecken- u. Matratzenfabriken are not authorized to ask you for your password by telephone or in writing. Therefore, never disclose your password if you receive such requests. For the security of your own data, please observe the generally known rules when choosing your password and do not send passwords by email, but make these changes directly online within our website.

newsletter

  • Type and scope of processing
    If you register on our website to receive our newsletter, we collect your email address and your name and store this information together with the date of registration and your IP address. You will then receive an email in which you must confirm your registration for the newsletter (double opt-in). If you do not confirm your registration within seven days, it will automatically expire and the data will not be processed for the purpose of sending the newsletter.

    We use a service provided by Sendinblue GmbH to send the newsletter, which processes your personal data on our behalf in accordance with Art. 28 GDPR. Your data will not be passed on to third parties.
  • Purpose and legal basis
    We process your data for the purpose of sending newsletters on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. By unsubscribing from the newsletter, you can declare your revocation at any time with effect for the future in accordance with Art. 7 (3) GDPR. There is no legal or contractual obligation to provide your data, but it is not possible to send the newsletter without providing your data.
  • Storage period
    The data you provide us with for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remains unaffected by this.

    After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) (f) GDPR). There is no time limit for storage on the blacklist. You can object to storage if your interests outweigh our legitimate interest.

    For more information, please refer to Brevo's privacy policy at:https://www.brevo.com/de/legal/privacypolicy/.